Service puzzle on white background. Conceptua three-dimensionall image.

Customer look for vendor/partner that provide the product with  reliability, quality, availability, service and efficiency.

process_maturity

Customers evaluate and select vendor/partner accroding to CMM standard

The Capability Maturity Model (CMM) is a development model created after study of data collected from organizations that contracted with the U.S. Department of Defense, who funded the research. The term “maturity” relates to the degree of formality and optimization of processes, from ad hoc practices, to formally defined steps, to managed result metrics, to active optimization of the processes.

introduction-to-business-process-management-4-638

And  Business needs to improve it operation with BPM to meet customer need according to CMM standard

Business process management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimising a company’s business processes. It can therefore be described as a “process optimization process.”

Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.

6a00e554fa708488340168ebbd3933970c

 Business design and document their Business Process but actual operations may not align with the designed operation. 

ERP_Software

 Business need Computer system to automate and control their operations.

2016-06-01_095606

 

But there are a lot of Business processes which don’t support by ERP (SAP), CRM or HRIS

SharePoint BPM

With SharePoint, business can create Business Solution to control and Automate all Business Process.

  • Improved Business Agility and Flexibility because business owners can create or change business solution on their own.
  • Improve Efficiency and Speed because of Workflow expedite the process.  
  • Compliance, Security, Safety, ISO Requirement can be embedded and Control in the operation.
  • Better Process Status Visibility with report and dashboard
  • Reduce cost by continuous improve the Business process with statistic data of Business operation stored in SharePoint
  • Reduce the number of Software 

Leave a Reply